Scenario: A company currently has a working production XenApp and NetScaler environment. An administrator recently implemented a test NetScaler environment and tried to duplicate the NetScaler…

Scenario: A company currently has a working production XenApp and NetScaler environment. An administrator recently implemented a test NetScaler environment and tried to duplicate the NetScaler Gateway configuration from the production environment in the test environment. When the administrator configured the Secure Ticket Authority in the test environment, the Secure Ticket Authority showed a DOWN state. The administrator verified that the Secure Ticket Authority state shows as UP on the production NetScaler. What should the administrator check to troubleshoot the issue?