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Citrix

1Y0-240 · Question #143

Scenario: A Citrix ADC appliance is having intermittent issues. A Citrix Administrator is unable to identify the root cause and fix them. The administrator opened a Support ticket and the Engineer…

The correct answer is D. Generate Support File. https://support.citrix.com/article/CTX127900

Troubleshooting

Question

Scenario: A Citrix ADC appliance is having intermittent issues. A Citrix Administrator is unable to identify the root cause and fix them. The administrator opened a Support ticket and the Engineer assigned to the case requested all the logs and configuration information from the Citrix ADC. Which technical support tool can the administrator use to gather all the information on the Citrix ADC to send to the Support Engineer?

Options

  • ABatch Configuration
  • BStart New Trace
  • CGet Back Trace
  • DGenerate Support File

How the community answered

(28 responses)
  • A
    7% (2)
  • B
    18% (5)
  • C
    4% (1)
  • D
    71% (20)

Explanation

https://support.citrix.com/article/CTX127900

Topics

#support file#diagnostics#troubleshooting tools#Citrix ADC

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