1Y0-204 · Question #96
Scenario: A Citrix ADC appliance is having intermittent issues. A Citrix Administrator is unable to identify the root cause and fix them. The administrator opened a Support ticket and the Engineer…
The correct answer is C. Generate Support File. The Generate Support File option on the Citrix ADC appliance allows the administrator to collect logs and configuration information for troubleshooting purposes. The support file can be downloaded and sent to the Citrix Support Engineer for analysis.
Question
Scenario: A Citrix ADC appliance is having intermittent issues. A Citrix Administrator is unable to identify the root cause and fix them. The administrator opened a Support ticket and the Engineer assigned to the case requested all the logs and configuration information from the Citrix ADC. Which technical support tool can the administrator use to gather all the information on the Citrix ADC to send to the Support Engineer?
Options
- AStart New Trace
- BGet Back Trace
- CGenerate Support File
- DBatch Configuration
How the community answered
(53 responses)- A13% (7)
- B4% (2)
- C75% (40)
- D8% (4)
Explanation
The Generate Support File option on the Citrix ADC appliance allows the administrator to collect logs and configuration information for troubleshooting purposes. The support file can be downloaded and sent to the Citrix Support Engineer for analysis.
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