Citrix
1Y0-202 · Question #56
Scenario: When a Citrix Administrator attempts to shadow a user connected to a Desktop OS machine, the following error is displayed: Failed to initiate Remote Assistance What could be the cause of…
The correct answer is A. Remote Assistance is NOT enabled on the host machine. See the full explanation below for the reasoning.
Question
Scenario: When a Citrix Administrator attempts to shadow a user connected to a Desktop OS machine, the following error is displayed:
Failed to initiate Remote Assistance What could be the cause of this issue?
Options
- ARemote Assistance is NOT enabled on the host machine.
- BThe administrator created a firewall exception for port 3398.
- CThe administrator added Citrix Director to the Intranet Zone trusted sites.
- DThe administrator does NOT have the proper scope for the user's Desktop OS machine.
How the community answered
(27 responses)- A78% (21)
- B4% (1)
- C15% (4)
- D4% (1)
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