Citrix
1Y0-200 · Question #93
Scenario: An error is displayed in Citrix Director when a Citrix Administrator attempts to shadow a user connected to a desktop hosted on a server OS machine. Shadowing does NOT start. What is the…
The correct answer is A. Remote Assistance is NOT enabled on the server OS machine. See the full explanation below for the reasoning.
Question
Scenario: An error is displayed in Citrix Director when a Citrix Administrator attempts to shadow a user connected to a desktop hosted on a server OS machine. Shadowing does NOT start. What is the likely cause of this error?
Options
- ARemote Assistance is NOT enabled on the server OS machine.
- BCitrix Receiver is NOT installed on the administrator's workstation.
- CThe administrator does NOT have the Help Desk role in Citrix Studio.
- DRemote Desktop is NOT configured on the administrator's workstation.
How the community answered
(26 responses)- A73% (19)
- B8% (2)
- C15% (4)
- D4% (1)
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