A support staff member can execute the file "support .bat" to collect VMware Horizon logs on which two systems? (Choose two.)

Question

Options

• AWindows agents
• BWindows clients
• CLinux agents
• DHTML clients
• ELinux clients

• A
  91% (21)
• B
  4% (1)
• C
  4% (1)

Explanation

support.bat is a Windows batch file, meaning it can only be executed on Windows-based systems. It runs on Windows Agents (A) because Horizon Agent installs on Windows VMs/physical machines where .bat scripts are native. It also applies to HTML Access clients (D) because HTML Access is browser-based and has no installable client - its session logs are captured from the agent/server side using this same Windows script, not from a separate client application.

Why the distractors are wrong:

• B (Windows clients): The traditional Horizon Client for Windows uses a separate log collection process, not support.bat.
• C (Linux agents): Linux systems use shell scripts (.sh), not .bat files - a different script handles Linux Agent log collection.
• E (Linux clients): Same reason as C - Linux clients rely on shell-based tools, not Windows batch files.

Memory tip: Think ".bat = Windows execution environment." Then remember that HTML Access has no installable client, so its logs must be gathered from the Windows Agent side - where support.bat already runs. If you see a client with its own installer (Windows client, Linux client), it has its own log tool; if it's browser-only (HTML Access), it piggybacks on the agent's tooling.

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