A network technician has received a help desk ticket indicating that after the new wireless access point was installed, all of the media department's devices are experiencing sporadic wireless…

Question

Options

• AWrong SSID
• BRogue access point
• CPlacement
• DChannel mismatch

• A
  8% (3)
• B
  13% (5)
• C
  50% (20)
• D
  30% (12)

Explanation

Placement is correct because the media department's physical location relative to the new access point likely results in a weak or obstructed signal - causing the intermittent drops rather than a complete failure. Media departments are often in specific areas of a building with equipment, thick walls, or distance that can impede wireless signal, and a poorly placed AP will produce exactly this kind of sporadic behavior for nearby users.

Wrong SSID (A) is incorrect because a mismatched SSID would prevent connection entirely, not cause sporadic drops - and since settings were copied from the baseline, the SSID should already be correct. Rogue access point (B) refers to an unauthorized AP introduced to the network, which is a security concern and would typically cause broader interference, not isolated department issues. Channel mismatch (D) would also cause consistent connection failures rather than sporadic ones, and since the settings were copied from baseline, the channel should be consistent with existing APs.

Memory tip: When a question says sporadic connectivity for one specific group after a new AP installation, think physical - "placement" is about the physical world, and intermittent signal = distance or obstruction, not misconfiguration.

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