1D0-61C · Question #2
You are a computer technician supporting a small 15-computer Internet lab. The computers are regularly used to browse the Internet and download files. Users have recently complained that they…
The correct answer is A. Disk cleanup. Disk Cleanup (A) is the correct tool because it is a built-in Windows utility specifically designed to safely remove temporary files, including cached Internet files, without affecting system functionality - making it the fastest and safest solution for freeing disk space in…
Question
You are a computer technician supporting a small 15-computer Internet lab. The computers are regularly used to browse the Internet and download files. Users have recently complained that they receive error messages saying the hard disk is full or out of space. You suspect this is a result of a large amount of temporary Internet files. Which of the following is a way to easily delete all the temporary Internet files?
Options
- ADisk cleanup
- Bfdisk command
- Cchkdsk command
- DDisk defragmentation
How the community answered
(28 responses)- A89% (25)
- B4% (1)
- D7% (2)
Explanation
Disk Cleanup (A) is the correct tool because it is a built-in Windows utility specifically designed to safely remove temporary files, including cached Internet files, without affecting system functionality - making it the fastest and safest solution for freeing disk space in this scenario.
Why the others are wrong:
- fdisk (B) is a partitioning tool used to create, delete, or manage disk partitions - it does not delete files and could destroy data if misused.
- chkdsk (C) scans and repairs file system errors and bad sectors; it finds problems but does not free up space by removing temporary files.
- Disk Defragmentation (D) reorganizes fragmented files to improve read/write performance - it rearranges existing data but never deletes anything.
Memory tip: Think of Disk Cleanup = Clean up junk. The word "cleanup" literally signals its purpose - it's the only option whose name directly implies removing unwanted files. If a question mentions "full disk" + "temporary files," Disk Cleanup is almost always the answer.
Topics
Community Discussion
5
Ola B.May 19, 2026Disk cleanup (A) is your answer here. Spin up a Windows machine, go to Start, search "Disk Cleanup," run it against the C drive, and you will see a checkbox right there for Temporary Internet Files, which is exactly the clutter piling up on those lab machines. The other options are for partitioning, checking disk errors, and reorganizing file placement, none of which touch your temp file problem.
Toby R.May 27, 2026Saw something almost identical on mine, they described a lab environment with users complaining about disk space and asked what tool you'd run first, and Disk Cleanup is the obvious pick since it handles temp files, browser cache, and the recycle bin in one shot. fdisk and chkdsk are for partition and file system issues, and defrag is about performance, not freeing space, so A was the only one that made sense.
Prof. SaraJun 1, 2026Honest moment, I initially circled C because the scenario mentioned disk errors and chkdsk is the go-to for disk error checking, so my brain jumped there. But then I slowed down and reread the complaint: users are not getting file system corruption errors, they are getting out-of-space errors caused by accumulated temporary Internet files, which is a storage management problem, not an integrity problem. Disk Cleanup (A) is the Windows utility designed specifically to identify and remove categories of junk files, and temporary Internet files are right there on its checklist. The other distractors fall apart fast if you remember the mnemonic FCDD (Format, Check, Delete, Defrag): fdisk handles partitioning, chkdsk handles integrity, defrag handles fragmentation, and none of those touch your temp file cache. For Domain 1 of the IC3 blueprint, file management tools like Disk Cleanup are exactly the kind of OS-native solution you need to recognize on sight.
Samuel O.Jun 11, 2026Honestly I keep coming back to D on this one and here is my thinking. In my years doing facilities work before I crossed over into IT, I watched storage systems degrade when fragmented data piled up and the system had no room to write new temp files cleanly, so defragmentation was always the first tool the on-site techs reached for when users started seeing space errors. Disk defragmentation reorganizes all that scattered data, consolidates free space, and in my experience that process surfaces a ton of recoverable capacity that the OS was treating as occupied. For a 15-machine lab where people are constantly downloading files and the browser is writing temp data in fragments all day, running defrag across the fleet feels like the right systematic fix rather than a one-off cleanup.
Prof. SaraJun 12, 2026Samuel, your field experience is valuable context, but defragmentation reorganizes existing data into contiguous blocks without recovering any actual disk capacity, so it will not resolve a space error. Option A is correct because deleting temporary files directly removes data that is consuming disk space, which is the actual root cause the question is testing you on.