Irena is reviewing several promotional product videos from her company's marketing department before they are published on the company's Web site. The videos are in RealMedia format, but they do not…

Question

Options

• AContact her company's Technical Support department and schedule service for her computer.
• BConvert the video files to the WMV format, because RealMedia files will not play in Windows
• CUpload the videos to the Web server to be viewed through Windows Media Player because they
• DDecompress the files before attempting to play them in Windows Media Player, because RealMedia

• A
  3% (1)
• B
  95% (36)
• C
  3% (1)

Explanation

Option B is correct because RealMedia (.rm/.rmvb) is a proprietary format developed by RealNetworks, designed to work with RealPlayer - not Windows Media Player. WMP natively supports formats like WMV, AVI, and MP4, but cannot play RealMedia files without a codec or format conversion, so converting to WMV resolves the incompatibility.

Option A is wrong because this is a software format compatibility issue, not a hardware or system malfunction requiring technical service. No repair is needed - just the right player or format.

Option C is wrong because simply uploading a file to a web server does not change its format. A RealMedia file hosted online still cannot be played by Windows Media Player without conversion.

Option D is wrong because RealMedia files are not "compressed" in a way that blocks playback - the problem is format incompatibility, not a compression layer. Decompressing the file would not make WMP able to read it.

Memory tip: Think "Real needs Real" - RealMedia files need RealPlayer (or a conversion to a Windows-native format like WMV) to play in a Windows environment. If the player and the format are from different ecosystems, you must convert, not "fix" the computer.

No community discussion yet for this question.