CIW
1D0-525 · Question #3
Which of the following is a common practice for ensuring the quality of customer service?
The correct answer is A. Notifying a customer by e-mail when a product is shipped. See the full explanation below for the reasoning.
Question
Which of the following is a common practice for ensuring the quality of customer service?
Options
- ANotifying a customer by e-mail when a product is shipped
- BSending product announcements from partners by e-mail to new customers
- CNotifying the customer's credit card company via e-mail that a purchase has occurred
- DAsking customers to participate in a blog
How the community answered
(47 responses)- A74% (35)
- B6% (3)
- C17% (8)
- D2% (1)
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