1D0-525 · Question #121
Which of the following can help assure customers that the information they provide to you will remain private?
The correct answer is A. Implement and post a privacy policy. See the full explanation below for the reasoning.
Question
Which of the following can help assure customers that the information they provide to you will remain private?
Options
- AImplement and post a privacy policy.
- BProvide an opt-out link for all e-mail sent to customers.
- CPost the company security policy.
- DCreate a data backup policy.
How the community answered
(29 responses)- A79% (23)
- B10% (3)
- C3% (1)
- D7% (2)
Community Discussion
6A is your answer, and the mnemonic is PP equals Privacy Promise: a posted Privacy Policy is the public-facing promise that tells customers exactly how their data is handled, stored, and protected. The other options cover internal operations or email preferences, but none of them directly assure customers that their personal info stays private like a visible, binding privacy policy does.
Privacy policies are the standard mechanism for communicating to customers exactly what data you collect, how you store it, who can access it, and what you do with it, which is why A is the go-to answer the exam is looking for here. Quick question though: do you understand why posting the company security policy (C) does not satisfy this requirement, even though security and privacy are closely related concepts?
Saw this exact framing on my 1D0-525 and almost second-guessed myself toward C, thinking "security policy sounds more official," but then I remembered the UX principle at play here: users need a human-readable promise about their data, not a technical security document, and a privacy policy is the recognized, trust-building artifact that directly addresses customer concerns about information handling. A is the one.
A is 100% the right call here. A privacy policy is the actual public-facing document that tells customers exactly what data you collect, how you store it, who you share it with, and what their rights are, so it directly addresses their concern about their info staying private. The other options are things your IT team cares about internally, like security policies and backup plans, but customers never see those and they do nothing to build trust with the end user. Option B is about email preferences, not privacy assurance, so do not let that one trick you.
A is right. A posted privacy policy is the direct, visible commitment to customers about how their data is handled, which is exactly what builds trust at the point of collection.
Carlos nailed it, but tack on P-P-P, Posted Plus Plain, because a legalese wall buried in a footer technically qualifies as a privacy policy but practically tanks the very trust you were trying to build.