1D0-510 · Question #50
You received an e-mail message from a co-worker. It includes a .zip file as an attachment. The e-mail message explains that the attachment updates a critical flaw in the operating system and…
The correct answer is C. Call the IT department and verify the nature of the attached file. See the full explanation below for the reasoning.
Question
Options
- ASave the file to your desktop before opening it.
- BDownload the same program from the Internet, then install it.
- CCall the IT department and verify the nature of the attached file.
- DOpen the attached file, which is safe because the e-mail server would have deleted it if it were dangerous.
How the community answered
(39 responses)- A8% (3)
- B3% (1)
- C77% (30)
- D13% (5)
Community Discussion
4
Luis F.Oct 22, 2025C is the right answer here, no question about it. Any time you get an unsolicited email with an attachment claiming to be a critical OS patch, that is a massive red flag because legitimate IT departments do not distribute security updates through personal email with zip files. Option D is flat out wrong, email servers do catch a lot of malware but they are not perfect and plenty of malicious files slip through every day. You call IT first, confirm the file is legit, and let them walk you through the proper update channel, which is almost never "open this zip a coworker emailed you."
Yusuf A.Oct 31, 2025Got C on my first try, my mentor drilled "verify before you click" into me.
Luis F.Nov 2, 2025That is solid advice but I would add "verify AND re-read the stem" because a lot of traps are baked into how the question is worded, not just the answer choices.
Carlos M.Oct 8, 2025Thought D was safe since our mail filter is solid, but legit patches never come via email attachment, call IT first.