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Check_Point

156-587 · Question #64

If SmartLog is not active or failed to parse results from server, what commands can be run to re- enable the service?

The correct answer is A. smartlogrestart and smartlogstart. Option A is correct because when SmartLog is inactive or failing to parse results, you need two recovery commands: smartlogstart to launch the service if it's not running, and smartlogrestart to cycle it if it's already running but malfunctioning - together they cover both…

Troubleshoot R81.20 Security Gateway Issues

Question

If SmartLog is not active or failed to parse results from server, what commands can be run to re- enable the service?

Options

  • Asmartlogrestart and smartlogstart
  • Bsmartlogstart and smartlogstop
  • Csmartloginit and smartlogstop
  • Dsmartlogstart and smartlogsetup

How the community answered

(45 responses)
  • A
    93% (42)
  • B
    4% (2)
  • C
    2% (1)

Explanation

Option A is correct because when SmartLog is inactive or failing to parse results, you need two recovery commands: smartlogstart to launch the service if it's not running, and smartlogrestart to cycle it if it's already running but malfunctioning - together they cover both failure scenarios.

Option B is wrong because smartlogstop disables the service rather than helping restore it - stopping SmartLog is the opposite of re-enabling it. Option C fails for the same reason: smartlogstop appears again and smartloginit is an initialization command, not a recovery tool for an already-configured service. Option D is wrong because smartlogsetup is used for initial configuration, not for recovering an active service that has stalled or lost its parse results.

Memory tip: Think of it as "restart or start" - if the service is stuck, restart it; if it never came up, start it. The two commands in option A map directly to those two states, making A the only pair that covers full recovery.

Topics

#SmartLog#Service Restart#Check_Point Commands#Gateway Troubleshooting

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