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156-587 · Question #52

What is the best way to resolve an issue caused by a frozen process?

The correct answer is A. Kill the process. When a process is frozen (hung or unresponsive), the typical method to resolve it is to kill the process. On Check Point, you can use cpwd_admin kill -name <ProcessName> or a standard Linux kill -9 <PID> command if necessary. You then allow CPWD (the Check Point watchdog) to…

Troubleshoot R81.20 Security Gateway Issues

Question

What is the best way to resolve an issue caused by a frozen process?

Options

  • AKill the process
  • BRestart the process
  • CReboot the machine
  • DPower off the machine

How the community answered

(16 responses)
  • A
    88% (14)
  • C
    6% (1)
  • D
    6% (1)

Explanation

When a process is frozen (hung or unresponsive), the typical method to resolve it is to kill the process. On Check Point, you can use cpwd_admin kill -name <ProcessName> or a standard Linux kill -9 <PID> command if necessary. You then allow CPWD (the Check Point watchdog) to restart it, or manually restart it if needed.

Topics

#frozen process#process management#kill process#system administration

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