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156-587 · Question #4
Your users are having trouble opening a Web page and you need to troubleshoot it. You open the Smart Console, and you get the following message when you navigate to the Logs and Monitor "SmartLog is n
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Troubleshoot R81.20 Security Management Server Issues
Question
Your users are having trouble opening a Web page and you need to troubleshoot it. You open the Smart Console, and you get the following message when you navigate to the Logs and Monitor "SmartLog is not active or Failed to parse results from server". What is the first thing you can try to resolve it?
Options
- ARun the commands on the SMS: smartlogstart and smartlogstop
- Bsmartlog debug on and smartlog debug off
- Csmartlog_server restart
- Dcpmstop and cpmstart
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Topics
#SmartLog#SMS processes#log troubleshooting#smartlogstart