156-536 · Question #20
The Remote Help tool can be used to assist users in password recovery. What type of assistance does this tool provide?
The correct answer is B. Key to decrypt the password file. The Remote Help tool in Sophos Endpoint Security is designed to assist users with secure authentication and recovery scenarios, including: User Logon Pre-boot Remote Help - Allows administrators to remotely assist users who are stuck at the pre-boot authentication stage (e.g…
Question
The Remote Help tool can be used to assist users in password recovery. What type of assistance does this tool provide?
Options
- ALink to the secret location of encrypted password file
- BKey to decrypt the password file
- CThe Remote Help tool provides
- DThe Remote Help tool unlocks admin accounts on SmartEndpoint
How the community answered
(62 responses)- A6% (4)
- B90% (56)
- C2% (1)
- D2% (1)
Explanation
The Remote Help tool in Sophos Endpoint Security is designed to assist users with secure authentication and recovery scenarios, including: User Logon Pre-boot Remote Help - Allows administrators to remotely assist users who are stuck at the pre-boot authentication stage (e.g., BitLocker, FileVault, or Sophos Device Encryption). Media Encryption Remote Help - Helps users recover access to encrypted external drives or removable media when they forget their passwords. https://sc1.checkpoint.com/documents/R80.40/SmartEndpoint_OLH/EN/Topics- EPSG/remote_help.html
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