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156-215.80 · Question #82

You are unable to login to SmartDashboard. You log into the management server and run #cpwd_admin list with the following output: What reason could possibly BEST explain why you are unable to…

The correct answer is C. FWM is down. The correct answer would be FWM (is the process making available communication between SmartConsole applications and Security Management Server.). STATE is T (Terminate = Down) SmartDashboard fails to connect to the Security Management server. 1. Verify if the FWM process is…

Security Gateway Troubleshooting

Question

You are unable to login to SmartDashboard. You log into the management server and run #cpwd_admin list with the following output:

What reason could possibly BEST explain why you are unable to connect to SmartDashboard?

Exhibit

156-215.80 question #82 exhibit

Options

  • ACDP is down
  • BSVR is down
  • CFWM is down
  • DCPSM is down

How the community answered

(43 responses)
  • A
    16% (7)
  • B
    5% (2)
  • C
    72% (31)
  • D
    7% (3)

Explanation

The correct answer would be FWM (is the process making available communication between SmartConsole applications and Security Management Server.). STATE is T (Terminate = Down) SmartDashboard fails to connect to the Security Management server. 1. Verify if the FWM process is running. To do this, run the command: [Expert@HostName:0]# ps -aux | grep fwm 2. If the FWM process is not running, then try force-starting the process with the following [Expert@HostName:0]# cpwd_admin start -name FWM -path "$FWDIR/bin/fwm" -command "fwm" Reference: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails =&solutionid=sk97638 https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails =&solutionid=sk12120

Topics

#cpwd_admin#FWM process#SmartDashboard connectivity#process monitoring

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