Vanessa is attempting to log into the Gaia Web Portal. She is able to login successfully. Then she tries the same username and password for SmartConsole but gets the message in the screenshot image…

Enhanced security mechanisms in R80 would not cause a login failure if the user's account existed in the Management database with correct credentials; the issue is the absence of the account, not the security level.

Gaia OS user accounts are stored in the underlying operating system's user database, while SmartConsole administrator accounts are stored in the Check Point Management Server's own internal database. A user valid in Gaia is not automatically provisioned as a management administrator, so Vanessa must be explicitly created as a SmartConsole administrator with the appropriate permissions in the Management Server's user configuration.

No standard Check Point configuration requires a Super administrator to pre-approve individual SmartConsole login attempts before a user is permitted to authenticate.

Threat Prevention policies govern security inspection of network traffic and have no role in controlling or restricting SmartConsole administrator authentication.