Avaya
132-S-916.2 · Question #57
132-S-916.2 Question #57: Real Exam Question with Answer & Explanation
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Question
A customer calls and informs you that every time they call voicemail they get a busy signal. The customer sends you the trace shown below: 0ms PRN: Monitor Started IP=192.168.42.203 IP406 DS 4.0(5) IPOffice_1 1ms PRN: LAW=U PRI=2, BRI=0, ALOG=4, ADSL=0, VCOMP=16, MDM=2, WAN=0 MODU=0 LANM-0, CkSRC=0 VMAIL=0(VER=1 TYP=1) CALLS=39(TOT=20123) Does the trace show enough information to indicate to the customer where to begin problem resolution and what the problem may be?
Options
- AYes, the voicemail is not connected to the system.
- BYes, the Auto Attendant is using up all of the voicemail channels.
- CNo, I would need to see a trace of them calling voicemail.
- DNo, I would also need a Debug_View trace of the voicemail.
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