132-S-916.2 · Question #144
A customer with VoiceMail Pro and IMS is planning an upgrade to the VoiceMail Pro. The customer wants to back up their IMS client settings. Which tool is used to back up the IMS user accounts?
The correct answer is B. Backupreg.bat. See the full explanation below for the reasoning.
Question
A customer with VoiceMail Pro and IMS is planning an upgrade to the VoiceMail Pro. The customer wants to back up their IMS client settings. Which tool is used to back up the IMS user accounts?
Options
- ARestorereg.bat
- BBackupreg.bat
- CRegedit
- DVmpro.mdb
How the community answered
(22 responses)- A5% (1)
- B73% (16)
- C5% (1)
- D18% (4)
Community Discussion
8
Ingrid P.Jun 27, 2026Backupreg.bat is the correct answer here. IMS stores its user account configuration in the Windows registry, and Backupreg.bat is the dedicated batch script provided specifically to export and back up those registry entries before a VoiceMail Pro upgrade. The other options are distractors: Restorereg.bat is the companion script for restoring what Backupreg.bat saved, Regedit is a manual registry editor that has no automated backup structure for IMS, and Vmpro.mdb is the VoiceMail Pro database file, which holds mailbox data rather than IMS client account settings. Card-worthy fact here is the pairing: Backupreg.bat backs up, Restorereg.bat restores, and those two always go together on IMS upgrade questions.
Samuel O.Jun 28, 2026Solid breakdown, and that pairing is exactly what trips people up on the exam, but worth noting that on older IP Office releases you had to run Backupreg.bat from the IMS server itself rather than remotely, so if you see any scenario language about where the script is executed, that detail can change how you read the question.
Nina C.Jun 27, 2026So before I commit to B being right here, can I ask what your understanding is of what "backupreg" is actually doing under the hood, like is it backing up registry entries specifically for IMS accounts, or is it doing something broader? I want to make sure I know why the other options are wrong, because Regedit can also touch the registry so I am not totally clear on why that one is ruled out.
Mateus R.Jun 29, 2026Regedit is the manual editor you open like a toolbox to poke around yourself, while backupreg is the automated command that snapshots the registry state for you, and for IMS specifically it targets those account-related keys so the restoration can bring a broken config back to a known good point without you hunting through the hive by hand.
Samuel O.Jun 27, 2026Thought Regedit at first, but Backupreg.bat is the dedicated IMS account backup utility.
Mateus R.Jun 27, 2026Right, so Backupreg.bat is your moving-truck key for IMS accounts, but do you know what it actually captures versus what Regedit would grab manually?
Lena V.Jun 22, 2026Vmpro.mdb holds all the IMS user account data, D is the clear pick here.
Nina C.Jun 23, 2026Lena, actually I think it is B, because Vmpro.mdb stores vendor or product data, not the IMS user accounts, so the file tied to user account data points back to option B instead.