Avaya
132-S-715.1 · Question #48
132-S-715.1 Question #48: Real Exam Question with Answer & Explanation
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Question
Which two statements about the relationship between media channels and service levels are true? (Choose two.)
Options
- AEach entity within a media channel must have the same service level.
- BService levels are only important on voice and Web Chat transactions.
- CEach media channel can have a different service level used for routing transactions.
- DReal-time media channels generally have a higher service level target than non-real-time
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