Avaya
132-S-715.1 · Question #22
132-S-715.1 Question #22: Real Exam Question with Answer & Explanation
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Question
Your client is presently using Interaction Center (IC) 6.1 and will soon be upgrading to IC 7.0. You are discussing with the client the amount of time that will be needed to complete the migration. Which two items in IC 6.1 will affect the complexity and amount of effort required? (Choose two.)
Options
- Anumber of agents
- Bdatabase customization
- Cagent layout modification
- Dchoice of database system
- Echoice of operating system
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