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101 · Question #359

Poor Web application performance contributes to which four of these issues for businesses? (Choose four.)

The correct answer is A. A Web site that goes unused B. Increased support calls C. Loss of users D. Loss of revenue. Poor web application performance directly causes business harm through site abandonment, increased support costs, user churn, and revenue loss - but it does not cause security threats like DDoS attacks or identity theft.

Section 5: Application Delivery Basics

Question

Poor Web application performance contributes to which four of these issues for businesses? (Choose four.)

Options

  • AA Web site that goes unused
  • BIncreased support calls
  • CLoss of users
  • DLoss of revenue
  • EDDoS attacks
  • FIdentity theft

How the community answered

(38 responses)
  • A
    89% (34)
  • E
    5% (2)
  • F
    5% (2)

Why each option

Poor web application performance directly causes business harm through site abandonment, increased support costs, user churn, and revenue loss - but it does not cause security threats like DDoS attacks or identity theft.

AA Web site that goes unusedCorrect

A poorly performing website drives users away permanently, resulting in a site that generates little to no traffic as users seek faster alternatives. This outcome is a direct and measurable consequence of sustained performance degradation.

BIncreased support callsCorrect

When users experience slow load times or application errors, they contact the support team for assistance, directly increasing call volume, support staffing costs, and operational overhead.

CLoss of usersCorrect

Users who repeatedly encounter performance problems abandon the application and migrate to competitor services, causing a quantifiable and often irreversible loss of the active user base.

DLoss of revenueCorrect

Lost users and incomplete transactions - particularly in e-commerce or subscription-based services - translate directly into lost revenue, making poor performance a critical financial risk for the business.

EDDoS attacks

DDoS attacks are externally initiated volumetric or protocol-based attacks launched by malicious actors and are not caused by or related to the internal performance characteristics of a web application.

FIdentity theft

Identity theft results from security vulnerabilities, data breaches, or credential compromise - none of which are caused by web application performance issues.

Concept tested: Business impact of poor web application performance

Source: https://www.f5.com/solutions/application-delivery

Topics

#web application performance#business impact#user experience

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