100-140 · Question #5
A customer calls the Help Desk and reports the following: I keep getting an error that my system is low on memory when I run my video editing software. Which process will allow the customer to…
The correct answer is B. Ask the customer to open Task Manager and select the Performance tab. Task Manager's Performance tab provides real-time details on total, used, and available RAM, allowing the user to see memory availability.
Question
Options
- AAsk the customer to open Event Viewer and select the Applications and Services Log tab.
- BAsk the customer to open Task Manager and select the Performance tab.
- CAsk the customer to open Settings and select the Devices tab.
- DAsk the customer to open Command Prompt and type in ipconfig/all and press Enter.
How the community answered
(31 responses)- A13% (4)
- B77% (24)
- C3% (1)
- D6% (2)
Explanation
Task Manager's Performance tab provides real-time details on total, used, and available RAM, allowing the user to see memory availability.
Topics
Community Discussion
4
Yusuf A.Apr 19, 2026B is the right one here. Task Manager, Performance tab, shows you a live breakdown of how much RAM is installed, how much is currently in use, and how much is still available, which is exactly what you need when someone says they are running low on memory. My senior had me pull this up on my first week when a user complained about slowdowns and it took about ten seconds to confirm the system only had 4 GB and was sitting at 98% usage. The other options are way off for this, Event Viewer is for logs and errors after the fact, the Devices tab in Settings is for hardware like printers and Bluetooth, and ipconfig is purely for network info, none of those tell you anything about RAM availability.
Fatima Z.Apr 23, 2026Task Manager PERFORMS, so check Performance tab for RAM. On my actual exam I almost picked Event Viewer like a rookie, then remembered PERFORM equals Performance tab and locked in B no sweat.
Hiroshi T.Apr 16, 2026Event Viewer surfaces memory error entries right in the Applications log, A.
Yusuf A.Apr 17, 2026Hey Hiroshi, I think B is actually the right pick here because memory hardware errors get logged under the System log in Event Viewer, not the Applications log, since the OS kernel handles those at the hardware level before any application layer is involved.