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050-SEPROGRC-01 · Question #18

Which solution should be recommended for customers who would like to implement a "whistleblower" issue reporting option for their end users?

The correct answer is C. Incident Management. RSA Archer Incident Management is the appropriate solution for implementing anonymous or whistleblower issue reporting because it supports confidential submission workflows for end users.

Implementing GRC Use Cases (e.g., Policy, Risk, Vendor Management)

Question

Which solution should be recommended for customers who would like to implement a "whistleblower" issue reporting option for their end users?

Options

  • APolicy Management
  • BThreat Management
  • CIncident Management
  • DCompliance Management

How the community answered

(35 responses)
  • A
    3% (1)
  • B
    11% (4)
  • C
    77% (27)
  • D
    9% (3)

Why each option

RSA Archer Incident Management is the appropriate solution for implementing anonymous or whistleblower issue reporting because it supports confidential submission workflows for end users.

APolicy Management

Policy Management governs policy creation and attestation workflows, and does not include anonymous issue submission or whistleblower intake capabilities.

BThreat Management

Threat Management focuses on identifying and analyzing external or internal security threats, not on providing a confidential reporting channel for employee concerns.

CIncident ManagementCorrect

RSA Archer Incident Management includes support for anonymous or confidential issue reporting, which directly addresses whistleblower use cases. The solution provides a mechanism for end users to submit reports without exposing their identity, with the platform handling the intake, routing, and case management of those submissions. This feature is specifically designed for ethics hotline and whistleblower reporting scenarios.

DCompliance Management

Compliance Management handles regulatory control frameworks and assessments, not anonymous end-user issue reporting or ethics hotline functionality.

Concept tested: RSA Archer Incident Management anonymous whistleblower reporting

Source: https://community.rsa.com/t5/archer-platform-documentation/tkb-p/archer-platform-documentation

Topics

#incident management#whistleblower#issue reporting#use case selection

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