RSA
050-80-CASECURID01 · Question #34
A user complains that they have received seven 'Access Denied' messages in a row when attempting to authenticate. What would be an appropriate action to take?
The correct answer is B. Access the user record and unlock the user account. See the full explanation below for the reasoning.
Question
A user complains that they have received seven ‘Access Denied’ messages in a row when attempting to authenticate. What would be an appropriate action to take?
Options
- AChange the token Lockout Policy
- BAccess the user record and unlock the user account
- CAccess the token record and resynchronize the token
- DInstruct the user to attempt to log in to the Self-Service Console
How the community answered
(18 responses)- A6% (1)
- B78% (14)
- C6% (1)
- D11% (2)
Community Discussion
No community discussion yet for this question.